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Lost or stolen card

Contact us immediately to report a lost or stolen card. We'll see to it that a new card is issued right away.

Our telephone contact numbers are also listed on the reference document forwarded to you along with your card. Please keep it handy at all times but separately from your card.

The service is available 24 hours a day, 7 days a week.

  • Canada and the U.S.: 1-800-363-3380
  • Collect call: 514-397-4610
  • Commercial cards: 1-800-266-5662

Or contact Visa's Global Customer Assistance Service.

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